Frequently
Asked Questions
We want our clients to be happy with our packages. Here are the most common questions from clients to offer you some guidance and transparency.
Get Your
Facts Right
What does BrandKits Marketing do?
We help business owners like you launch or grow your brand presence, so you can save time, effort, and money. We make high-quality, ready-to-launch branded assets that drive your business to get known and get customers. Called a “business package”, these brand assets comprise a pre-built website, site designs (e.g. banner ads), and branded print materials (e.g. logo, letterheads, business cards, brochures, etc.).
What is a ready-to-launch business package? And how can it help me?
As the name suggests, it’s a website that has the key elements (wireframe, design, and copywriting) already done for you. Instead of building the wireframe piece by piece, your starting point is a pre-built, layout. Also, since much of the creative design and copywriting are done, you can quickly launch your website with little edit. By having a complete website professionally done for you, you can skip the process of hiring web developers, web designers, and copywriters – saving you a lot of time and money. Do note that we don’t just pre-build websites, but also create other brand assets and marketing materials (e.g. logo, letterheads, business cards, brochures, etc.).
What kind of businesses do you work with?
Our best clients are small to medium-sized businesses — usually brick-and-mortar or traditional businesses — that are mildly successful but have little to no presence online. With a ready-to-launch business package, you can skip the overwhelming (or confusing) process of building a website, creating a design, writing copy, even hiring the right people for these jobs. Let us build the essentials for you, so you can focus on the more important tasks in your business.
Do you offer a guarantee?
Yes. Your Website Brand Builders business package comes with a 30-day 100% Money-Back Guarantee. You’ll see yourself growing your business – less the stress and with more time on your hands. But if for any reason, you aren’t satisfied with your business package, just email or call us and we’ll give you a complete refund. No questions asked.
How will I receive the business package?
After successful payment, here’s exactly what you can expect: You’ll receive a confirmation email from us, asking for basic information about your business such as business name, address, phone number/s, email address, and social media accounts). We’ll quickly make changes to your website to reflect your domain name, business name, contact details, maps location, and other elements based on site requirements. Please allow 5 days for this. Once done, we’ll email you everything you need to get started: website login information, and download link/s to offline brand materials.
What kind of industries are available in your ready-to-launch business packages?
Our focus is on service-based traditional businesses that are usually successful offline but have little to no presence online. Examples of these industries include landscaping, plumbing, heavy equipment leasing, heating and air conditioning, and many others. View our website collection here. We prioritize the sites we build based on feedback from our customers. If you’re looking for a specific site and it’s not yet available in our collection, please fill out this form. We’ll email you when a new site in this business/industry is available.
Who owns the domain?
You do. After your purchase, we will transfer ownership and login information to you.
Why do you create ready-to-launch business packages?
We realized we invest substantially in finding and marketing to new clients. So we thought, “Why not spend our resources developing packages instead?” This way, we can build our business through word-of-mouth and referrals from happy clients. So we not only save on marketing costs but also gain the best clients who need our help. It’s win-win for us!
Can I use my own domain name?
Yes. Every business package comes with a domain name, but if you prefer to use your current domain, we can change it for you – free of charge!
Do I get an email address with hosting?
Yes you get a personalized email that matches your website domain and brand.
Do I need to host my website with BrandKits Marketing?
If the site is using a CMS system our sites are optomized to run on that system and cannot easily be moved to another hosting provider. Otherwise the site is built in standard web structure and can be moved to any hosting provider.
Do you make changes to the sites?
We don’t make changes on the site except for contact info, business name, domain name, maps location, and other elements based on site requirements. You can easily make edits on your own, If the sites is built using our user-friendly Content Management System (CMS) platform, this means you’ll be working on a platform that provides website authoring, collaboration, and administration tools. CMS is designed for users with little tech knowledge, so you can create and manage digital content easily. Sites without a built in CMS system would need to be updated with people that under stand web technologies
Can I provide content?
No, because the idea of a ready-to-launch website is to have all the essential elements ready, including content. We don’t alter the sites, but you can add your own content after we hand over the site to you. Choose a sites built on a user-friendly Content Management System (CMS) platform, so you can conveniently edit on your own. We also provide easy-to-follow training guides to help you edit content.
Do you do customized websites?
No. We’re not in the custom site business. But if you’re interested in a particular industry, please fill out this form. We prioritize what we build based on demand. Once we have a website on your requested industry, we’ll email you so you can then decide if you wish to buy it.
Do you set up the social media sites (e.g. Facebook, Instagram, Twitter, Linkedin, etc.)?
At this time no, but it is definitely planned for the future.
Once I purchase a website, is it exclusive to me?
Yes. However, please note that we offer many website designs across industries. So there may be similarities among them but no two websites are exactly the same.
Can I use my existing logo?
Generally, no. Each business package comes with a pre-built logo that matches the overall brand image, color scheme, and design we’ve created. However, if you have a specific logo in mind, we can create if for you at an additional charge.
What if I have more questions not on this page?
Simply email us your questions here. We’d love to hear from you and help in any way we can.